Support
Something not working?
Describe below what is going wrong. Your question goes straight to our support team and gets a ticket number, so you can follow it and nothing gets lost.
Submit ticket
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Every working day from 9am to 5pm.
Does your problem need explaining, or would you rather look at it together? Then book a thirty-minute support appointment.
What happens to your ticket
1
You get a ticket number
Straight after sending, by e-mail. That number is the reference for everything to do with this question.
2
A colleague picks it up
You hear who is working on it. If it cannot be solved in one go, we tell you what we need and when you can expect something.
3
You follow it all
Every answer lands in the same mail conversation. Replying is enough, you do not have to create a new ticket.