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Sectors

Efficient service delivery with Odoo

Customer follow-up, appointments, invoices and projects in one clear platform. Less administration, more time for your customers.

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Does this sound familiar?

Where things usually
get stuck

Service businesses often lose time to separate tools, e-mails and spreadsheets. That leaves them without an overview, and that costs opportunities.

1

Everything is scattered

Appointments, leads and projects sit everywhere, and communication with the customer is fragmented.

2

Administration takes too much time

Drawing up quotations, invoicing and reporting are largely done by hand.

3

No view of the numbers

You have no real-time picture of sales, profit, planning or workload.

What Odoo concretely does here

The modules we usually set up for this sector.

CRM

All customer contacts and leads in one place, with follow-up that does not get left behind.

Project

Projects, tasks and hours linked to the right customer.

Sales

Quotations from templates, with automatic follow-up.

Accounting

Invoices that come straight out of the recorded hours.

Everything on the same data

No separate tools contradicting each other. One environment in which sales, inventory, invoicing and follow-up use the same source, so the figures add up without anyone having to reconcile them.

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The sales pipeline in Odoo CRM

How it works

From first contact to paid invoice

This is how an assignment runs through Odoo, with one file per client.

1

Lead and quote

A request lands in the CRM. You build the quote from a template and the client signs online.

2

Project and planning

Once accepted, the project is ready, with tasks and a schedule per team member.

3

Logging time

Team members log time on the right task, also from their phone.

4

Invoicing

Invoices follow from logged hours, a fixed price or a subscription.

Frequently asked questions

About Odoo for service companies.

Yes. You choose which hours to invoice and Odoo builds the invoice, with details per task if you want.

Yes. Besides billing by the hour, you can invoice per project, per milestone or with a monthly subscription.

Yes. With the appointments app, clients pick a slot in the right team member's calendar. That is how our own calendar works too.

No. We start where you lose the most time, often quotes and invoicing, and expand when you are ready.

Do you recognise your own situation in this?

One thirty-minute conversation is enough to know where your biggest gain sits.